Problem Solving and Decision Making Training

in Jakarta,Problem Solving

Sasaran

Memecahkan masalah dan mengambil keputusan  merupakan bagian yang tidak terpisahkan dari setiap pekerjaan. Supervisor dan manajer senantiasa dihadapkan pada masalah. Masalah ini harus dipecahkan dan diambil keputusan, karena bila tidak, akan sulit bagai supervisor dan manajer mencapai sasaran yang harus mereka kontribusikan pada perusahaan.

Untuk itulah, kami merancang program pelatihan 2 hari ini dengan sasaran, peserta mengetahui sistematika berpikir dalam memecahkan masalah dan mengambil keputusan.

 

Manfaat Lain…peserta mengetahui :

  • Bagaimana mengidentifikasi masalah
  • Bagaimana menentukan prioritas
  • Bagaimana memformulasikan defisnisi persoalan
  • Bagaimana menentukan akar timbulnya persoalan
  • Bagaimana membuat sasaran keputusan
  • Bagaimana berpikir kreatif mendapatkan sebanyak mungkin ide-ide
  • Bagaiaman memutuskan
  • Bagaimana melakukan analisis persoalan potensial
  • Bagaimana langkah-langkah menerapkan konsep pemecahan masalah dan pengambilan keputusan  di tempat kerja sehari-hari

 

Agenda Pelatihan…

  1. Pendahuluan/Latar Belakang
  2. Mengapa Mengapa Kita Perlu Kemampuan Memecahkan Masalah dan Mengambil Keputusan?
  3. Analisis Situasi (Identifikasi Isu, Pemilahan Isu, Penetapan Prioritas, Alokasi Pemecahan setiap Isu)
  4. Analisis Problem (Penetapan Definisi Persoalan, Penetapan Sasaran (Bila Persoalan Telah terpecahkan), Tes Definisi Persoalan, Identifikasi Penyebab-penyebab yang Mungkin, Penentuan Penyebab paling Mungkin, Penentuan Akar Penyebab persoalan.
  5. Analisis Keputusan (Penetapan Sasaran, Penetapan Kriteria Mutlak dan Ingin, Penentuan Bobot, Penggunaan Kriteria, Identifikasi Konsekuensi negatif,Pemilihan Penyelesaian Terbaik.)
  6. Analisis Persoalan Potensial ( Penyusunan Rencana Tindakan, Penentuan Area Kritis, Penentuan Tindakan Protektif, Penentuan Tindakan Perbaikan.)
  7. Implementasi Konsep di Tempat Kerja (Penjelasan Fasilitator, Latihan Praktis: Peserta Menyusun Rencana Implementasi di Tempat Kerja.)



Fasilitator
:

1. Sahala P. Sinurat, MSc accomplished, after getting a scholarship from Overseas Fellowship Program (World Bank), his master degree in Operations Research from University of Delaware, Newark (US) in 1990.

With a proven record of teaching, training and consulting experiences and exposure to different cultures behind him, as he held several positions at various organizations that include:

  • Consultant and Professional Staff to Lembaga PPM
  • Training and Development Manager for Rothmans of Pall Mall Indonesia
  • Training and Development Manager for the British American Tobacco (BAT).

Mr Sinurat has more than 7500 hours of teaching in addition to his consulting experience. His client list include PT Phillip Morris Indonesia, PT Jasa Marga, PT Pelindo II, PT DaimlerChrysler, PT Capsugel Indonesia, PT Pembangunan Jaya Ancol, PT BAT, PT Rothmans of Pall Mall Indonesia, PT Coca Cola Bottling Company, PT Amarta Karya, PT Surveyor Indonesia, etc.

2. Twela Gunawan is a born in Jakarta. Having graduated from the Faculty or Economics, University of Indonesia, he continued and attained his post graduate degree in business administration from the Graduate School of Institute for Business Indonesia (IBII), Jakarta.

He displays an extensive career in the field of marketing and human resources as he has held several positions such as Junior Staff at PT SGV-Utomo, Media Marketing Manager to Chuo-Senko Inc. Indonesia, Advertising Manager to PT Masa Merdeka, Account (Client Service) Manager of PT Cipta Citra Advertising, Professional Staff to Institute for Management Development and Education (LPPM), Assistant General Manager of Federal Express-Indonesia, Senior Human Resources Manager of PT Profindo Semesta Indonesia and Acting GM–Human Resources to BOC Gases Indonesia.

With more than 20 years of working background, he is an experienced trainer, consultant and group facilitator. His extensive client list includes Astra Group, Matahari Department Store, Lily Kasoem Optical, Pasar Raya Dept. Store, NV Soedarpo Inc., Caltex Pacific, etc.

 

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